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News

5.983.623 results found

First 10 results

The Trick To Never Getting Screwed By Terrible Customer Service

The hot new thing on the Internet seems to be recording an awful customer service experience and posting it online. Unlike most Internet fads, this one may actually be useful -- by helping you get better customer service. There have been several high ...

 

Employee metrics show how Comcast pushes customer service reps to make sales

Despite the fact that Comcast has departments devoted to both inbound and outbound sales, the company encourages its employees in customer service, tech support, and other departments to make sales as well. This often puts the employee's interests at ...

 

Here's A DIY Hack To Get Back At Terrible Customer Service Reps

After several people used recorded phone calls to out customer service reps for bad behavior, it turns out using a microphone during your call might improve your chances of a decent customer experience. The trouble is, how do you do it? You might think ...

 

The need for great customer service

I learned many valuable lessons in customer service from my dad and grandfather at our family business, Tribe-O-Rea Drugs in Mishawaka. For more than 50 years, we made customer service a priority, and it's what differentiated us from our competition.

 

Man says Comcast customer service left him on hold for 3 hours until closing ...

NEW YORK (CNNMoney) — Viral recordings of Comcast customer service snafus are becoming a highly watched mini-series. Among the most recent: A video showing a Chicago photographer on hold for more than 3 hours trying to cancel his service, only to ...

 

John Daly: You Don't Like My Customer Service Skills?

Have you experienced poor customer service from businesses, restaurant personnel or in retail shops? What are the main reasons we experience poor customer service these days? Does it all go back to training and education? A group of etiquette coaches ...

 

Connected Enterprises Provide Better Customer Service

Collecting information about how consumers interact with your web properties, how they speak about your brand on social, and about how they engage with customer service (whether via Twitter, chat, email or phone call) is the best information brands ...

 

Customer Service on Stage: 3 Ways to Avoid Brand Failure [Infographic]

“Customer service is actually the heart of your brand strategy,” said Jamie Anderson, director of global solutions marketing within SAP's customer engagement and commerce solutions. “The test of any relationship, business or personal, is not how you ...

 

How to Record Your Customer Service Calls

With the specter of a potential merger between cable giants Comcast and Time Warner Cable looming large, the internet is abuzz with tales of terrible customer service. Want to cancel your service? Good luck with that, as Ryan Block found out. And all ...

 

Using Data, Personalization To Improve Call Center Customer Service

In call center customer service platforms, data has become invaluable. The more consumers share their voice on social networks and in blogs, the better customer service will become. Let's face it -- no company wants a bad review. The CMO Council's ...

 

YouTube

909.404 results found

First 10 results

LinkedIn

293 results found

First 10 results

Picture Name Location Industry  
Customer Service Pakistan E-learning  
Ultrasoft Customer Service Twickenham, Verenigd Koninkrijk Computersoftware  
Customer Service Macon, Georgia , Verenigde Staten Meubilair  
Customer Service Verenigd Koninkrijk Bouw  
Customer Service Las Vegas, Nevada , Verenigde Staten Horeca en toerisme  
Customer Service Singapore Amusement  
Customer Service Indianapolis, Indiana , Verenigde Staten Groothandel  
Customer Service Management San Francisco en omgeving, Verenigde Staten Informatietechnologie en services  
Customer Service Charlotte, North Carolina , Verenigde Staten Plastic  
Customer Service Greater San Diego en omgeving, Verenigde Staten Productie elektrische/elektronische goederen  

Blogs

8 results found

Foursquare

100 results found

First 10 results

Picture Name Location  
Customer Service Los Angeles  
customer service Jacksonville, FL  
Customer Service Atlanta  
Customer Service Ankeny  
Customer Service Arkhangel'sk  
Customer Service Edmonton  
Customer Service Greensboro  
Customer Service Fullerton  
Customer Service Redondo Beach  
Customer Service New York  

Tags

10 results found