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Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement and development, change management and turn-around.
Have worked with value-adding leadership and transformation creating simultaneous top line and button line growth. The main drivers have been marketing and sales efficiency, improved customer and employee satisfaction, customer service, product management, cross functional business improvements and culture change.
Strong strategic management experience in developing strategic directions.
By constantly challenging the way things are done combined with the organizational refocusing programs have been the key factors in obtaining the results:
â–º Significant financial improvement
â–º Increasing customer base
â–º Increasing service-level - customer service
â–º Increasing customer and employee satisfaction.
International experience from management positions in Denmark, Germany and Switzerland.
Fluent in Danish, German and English.
interests:
Tag:, Acquisition Integration, Balanced Scorecard, Business Development, Business Improvement, Business Performance, Management, Business Process Reengineering, Business Restructuring, Business Transformation, Change Agent, Change Management, Chief Restructuring Officer, Commercial Management, Continuous Improvement, Corporate Recovery, Corporate Restructuring, Cultural Management, Cultural Transformation, Customer Service, Efficiency Enhancement, General management, Innovation, Integrationsmanagement, Lean Management, Logistics and Procurement, Operational Improvement, Operations Management, Organizational Development, Performance Improvement, Performance Management, Process Improvement, Program Development, Programme Management, Project Management, Purchasing, Restructuring, Restructuring Manager, Service Management, Troubleshooting, Turnaround, Turn-Around Management, Denmark, Germany
- Experienced executive with a strong track record in delivering business improvement & performance optimization
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Torben Rick, Hamburg